Frequently asked questions

Warranties & Returns

The Boardroom offers a 30 day performance guarantee*. If you are not completely satisfied with the purchase that you made you can return it to a Boardroom location. For online orders please call 1-800-316-7669 or email and we will swap the product for something that suits you better or offer you a refund or store credit for the full amount.

*Terms and Conditions Apply

Brand new unused product can be returned for a refund within 30 days. Refunds are issued to the original payment method.

Used product can be returned for a store credit.

The product must be returned in saleable condition* - Lightly used. No excessive damage.

Please note that the customer will be responsible for all shipping costs related to the return.

US orders are considered Final Sale and are not eligible for return.

All items we carry are warranted by the manufacturer against manufacturing defects. In order to return a product under warranty, please email to obtain a Return Authorization Number. We will also review your warranty claim at this time to give you an idea of whether your product will be replaced or repaired, under the manufacturer’s warranty policy.

We are terribly sorry! Please email us at or call us at 1-800-316-7669 so we can resolve the issue, ASAP.

Please note all sales being shipped to the US are final so choose your items carefully. No returns or refunds will be accepted.

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