We do our best to ensure that we provide you with the most up-to-date and accurate information. However, in the event that you do see any typos or errors on our website, please let us know and we’ll make it right. You can contact us by phone at 1-800-316-7669 or by email at info@boardroomshop.com. We greatly appreciate your feedback.
If you are not receiving our email newsletters, you could be missing out on great deals and events. One of the most common reasons for this is that your email software is marking emails as spam. To rectify this, please add newsletter@boardroomshop.com to your address book.
If you did not receive a confirmation email after placing your order then you may have entered your email address incorrectly. Another reason is that the email was directed to your spam folder. Please check this and if you are still unable to locate it contact us and we will happily investigate.
We strive to have our website run as smooth as possible. If for some reason, you are having issues, please restart your computer as this generally fixes everything. If the problem persists, please contact us at 1-800-316-7669 or at info@boardroomshop.com.
The security of your information is our top priority. Our shopping system uses the latest SSL (Secure Sockets Layer) technology, making it extremely difficult for your data to be intercepted by an unauthorised party. When imputing your payment information and sending this information to our server, you will notice that the “http://” in our web address has changed to https:// and a small icon of a lock will show up somewhere in your browser interface. You are now communicating with our server using SSL technology. Your computer encrypts your information that only our server can understand (decrypt) and the same applies to the information our server sends back to your computer. Our server has a secure certificate installed that is issued by a company that verifies our company information for your security. This information is passed to your computer, which then allows for the secure information exchange to occur. Clear as mud? Just know that it is very safe to order through our website. That main concern in purchasing over the internet is dealing with reputable companies and The Boardroom is definitely one of them.
